Known Errors

When you receive a Can’t Connect to Database error it is often a very simple issue to fix. The back-end of Qtac is a product called Microsoft SQL Server an...

A common error in windows is the ‘Operation Cancelled By User’ error. This usually occurs during the install process. This is a surprisingly easy error to ...

In this guide we will try to decipher why you are out of alignment and how to rectify the issue. There are many ways in which you may find yourself out of ...

Users may occasionally find that they are not able to access their software and instead get a message that reads ‘Database Version Is More Recent Than The E...

A 1046 error is the most common RTI error and is not an error with QTAC but with an online PAYE submission being made to HMRC. HMRC are rejecting the onlin...

What is this error? The pension duplication error is when an employee starts taking twice the deduction of a pension contribution. You will be able to spot...