Known issues

Can’t Connect to Database Error
When you receive a Can’t Connect to Database error it is often a very simple issue to fix. The back-end of Qtac is a product called Microsoft SQL Server an...
“Operation Cancelled By User” Error
A common error in windows is the ‘Operation Cancelled By User’ error. This usually occurs during the install process. This is a surprisingly easy error to ...
Database Version Is More Recent Than The EXE
Users may occasionally find that they are not able to access their software and instead get a message that reads ‘Database Version Is More Recent Than The E...
1046 Error Message
A 1046 error is the most common RTI error and is not an error with QTAC but with an online PAYE submission being made to HMRC. HMRC are rejecting the onlin...