Known Errors

Can’t Connect to Database Error
When you receive a Can’t Connect to Database error it is often a very simple issue to fix. The back-end of Qtac is a product called Microsoft SQL Server an...
“Operation Cancelled By User” Error
A common error in windows is the ‘Operation Cancelled By User’ error. This usually occurs during the install process. This is a surprisingly easy error to ...
HMRC Liability Imbalance
In this guide we will try to decipher why you are out of alignment and how to rectify the issue. There are many ways in which you may find yourself out of ...
Database Version Is More Recent Than The EXE
Users may occasionally find that they are not able to access their software and instead get a message that reads ‘Database Version Is More Recent Than The E...
1046 Error Message
A 1046 error is the most common RTI error and is not an error with QTAC but with an online PAYE submission being made to HMRC. HMRC are rejecting the onlin...