1046 Error Message

A 1046 error is the most common RTI error and is not an error with QTAC but with an online PAYE submission being made to HMRC.

HMRC are rejecting the online submission because some company details do not match what they have on record for that company.

You will need to check the following as it is likely they are incorrect or mistyped:

• Company Tax District number
• Company PAYE Reference number
• Company Accounts Office Reference number
• Online Filing User ID (for the Government Gateway)
• Online Filing Password (for the Government Gateway)

Check Company Details: In QTAC, if you go into ‘Company > Company Maintenance > Tax and NI’, make sure you have the correct ‘Tax District’, ‘Ref’ (PAYE Reference number) and ‘Accounts Office Reference’.

Check the references don’t have ‘Z‘ instead of ‘2‘ or ‘0‘ in place of ‘O‘. Also, if you go into the ‘FBI’ tab along the top of Company Maintenance and make sure you have the correct online filing ‘User ID’ and ‘Password’ entered. You can also double check these details by logging on to the Government Gateway (www.gateway.gov.uk) and logging in with your user-name and password. Try copying and pasting the username and password from QTAC into the website to see if you can log in. Check and amend these details and try the RTI submission again.

The 1046 error is always due to these details being incorrect! You can contact HMRC Online Services to check company details with them on 0300 200 3600.

A little bit about us...

Qtac, a recognised payroll solutions provider in the UK, has been serving businesses for 30 years. Specializing in both payroll software and outsourced payroll services, Qtac caters to small businesses, large corporations, and payroll bureaux. Our software, recognised by HMRC, streamlines the payroll process, featuring RTI submissions, workplace pensions management, and a cloud-based portal for payslips and employee self-service. This software is supported by top-tier customer assistance, ensuring a smooth payroll experience.

Additionally, Qtac offers tailored ‘white-labelled’ outsourcing services. These services are particularly attractive to accountancy firms, as they save time, reduce stress, and mitigate payroll-related risks. By outsourcing to Qtac, companies can be confident in the knowledge that their payroll needs are being expertly managed.

Qtac's solutions are not just about functionality; they are about building long-lasting relationships with clients, offering them a combination of technology and expertise. Their commitment to adapting to client needs and providing reliable, efficient services has established Qtac as a trusted name in the payroll solutions sector in the UK. In essence, Qtac simplifies and enhances the payroll process for a diverse range of clients, ensuring compliance, efficiency, and customer satisfaction. 

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