Users may occasionally find that they are not able to access their software and instead get a message that reads ‘Database Version Is More Recent Than The EXE‘.
This is a very simple issue to resolve and is usually caused by loading in a backup that has not been saved on the same update version as your software.
To resolve ‘Database version is more recent than the exe’ issue you need to run the latest update. This will ensure that both the software and the database are both running on the same version. A quick update guide is included below.
- Download the latest update from qtac.co.uk/docs/Updates/QTAC/
- Extract the update to the Qtac installation folder.
- When you re-open the software it will run the ‘Database Upgrade‘ utility and your software will be automatically updated.
- Your software should now open as normal.
This is a brief guide on updates – for a full update guide follow this link:
https://support.qtac.co.uk/support/solutions/articles/17000055346-qtac-update-guide
A little bit about us...
Qtac, a recognised payroll solutions provider in the UK, has been serving businesses for 30 years. Specializing in both payroll software and outsourced payroll services, Qtac caters to small businesses, large corporations, and payroll bureaux. Our software, recognised by HMRC, streamlines the payroll process, featuring RTI submissions, workplace pensions management, and a cloud-based portal for payslips and employee self-service. This software is supported by top-tier customer assistance, ensuring a smooth payroll experience.
Additionally, Qtac offers tailored ‘white-labelled’ outsourcing services. These services are particularly attractive to accountancy firms, as they save time, reduce stress, and mitigate payroll-related risks. By outsourcing to Qtac, companies can be confident in the knowledge that their payroll needs are being expertly managed.
Qtac's solutions are not just about functionality; they are about building long-lasting relationships with clients, offering them a combination of technology and expertise. Their commitment to adapting to client needs and providing reliable, efficient services has established Qtac as a trusted name in the payroll solutions sector in the UK. In essence, Qtac simplifies and enhances the payroll process for a diverse range of clients, ensuring compliance, efficiency, and customer satisfaction.
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