Employees who are self-isolating due to Coronavirus (COVID-19) are entitled to statutory sick pay (SSP) from day one.


Any employee who is self-isolating due to Coronavirus and is unable to work will be entitled to statutory sick pay (SSP) from their first day of sickness. Historically an employee would not qualify for SSP until their fourth day of sickness.


Further guidance can be found at gov.uk.


The Qtac 2019/20 software does not support SSP from day one, however, it is possible to override the calculation to pay SSP from day one. This can be achieved by adjusting the calculated SSP amount when you enter your SSP absence.

For Qtac 2020/21 the software has been updated to allow SSP to be paid from day one. If this functionality is not showing in your software, please update to our latest version. For help updating your software please visit the relevant update page for your software package: Qtac 2020/21 update or Mamut 2020/21 update.


Paying SSP from the first day


Right-click the employee and choose 'Open and Pay'



Select 'Change' and the 'Absence Recording' tab




Select 'Add New Absence' and choose 'Sick Pay' from the absence type



Enter the 'Start Date' and 'End Date' of the absence, these dates must fall within the period that you are currently paying. You should also include any weekends where the employee had been sick.


Tick the 'COVID-19 Sickness' checkbox, this will entitle the employee to SSP from day one.



Choose whether you wish to top up their sick pay (Company Sick Pay), pay any additional hours or only pay SSP by selecting the 'Basic Pay Adjustment'. 


Reduce Standard Basic Pay by Statutory Pay = Reduce their standard salary by the amount of SSP being paid, this will top up their sick pay to their normal salary.

Do not pay Basic Pay = Do not pay any additional basic pay, only pay SSP.

Pay Basic Pay entered =Process SSP and a custom amount of basic pay, if this is selected you must set the correct basic pay.



Click 'Save Absence' and 'Close'. You can now continue to process your pay as normal.