When activating the portal for the first time the Portal drop down option might not be available.
If you have multiple users set up in the Qtac software then they may not necessarily be given the permission, you can set this up in the User Management.
Allowing access to users
If the Portal option is not listed on the main menu (as shown above) then navigate to 'Admin > User Management' and select the user which settings need to changed.
Then select the radio button/tick-box ‘Process Records from Portal’ and then save.
The user in question will now have access to the ‘Portal’ menu item list highlighted at the start of this article (if not displayed immediately restart Qtac).
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A little bit about us...
Qtac, a recognised payroll solutions provider in the UK, has been serving businesses for 30 years. Specializing in both payroll software and outsourced payroll services, Qtac caters to small businesses, large corporations, and payroll bureaux. Our software, recognised by HMRC, streamlines the payroll process, featuring RTI submissions, workplace pensions management, and a cloud-based portal for payslips and employee self-service. This software is supported by top-tier customer assistance, ensuring a smooth payroll experience.
Additionally, Qtac offers tailored ‘white-labelled’ outsourcing services. These services are particularly attractive to accountancy firms, as they save time, reduce stress, and mitigate payroll-related risks. By outsourcing to Qtac, companies can be confident in the knowledge that their payroll needs are being expertly managed.
Qtac's solutions are not just about functionality; they are about building long-lasting relationships with clients, offering them a combination of technology and expertise. Their commitment to adapting to client needs and providing reliable, efficient services has established Qtac as a trusted name in the payroll solutions sector in the UK. In essence, Qtac simplifies and enhances the payroll process for a diverse range of clients, ensuring compliance, efficiency, and customer satisfaction.
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