It is essential to backup your payroll data. Knowing how to perform a backup and restore is important.

The system will suggest you take a backup each time you close the software. We highly recommend you do this regularly. If your computer breaks and you don’t have a copy of your backup of your data then there is no other way to recover that backup. Backup regularly.


Backing up Your Payroll

You can backup by going into ‘Admin > Archive and Restore’ or by shutting the payroll application down. Clicking the ‘Archive’ button will bring up a screen asking you where you’d like to backup.


The default backup location is: ‘C:\Program Files\QTACXXXX\Backups’ (XXXX referring to the tax year, for example QTAC1112 or QTAC1213). If you have a 64bit version of Windows 7/8 it will instead be: ‘C:\Program Files (x86)\QTACXXXX\Backups’. We recommend that you put your backup file into the default backup location or backup to a secure network location.



Restoring Data

All users must be logged out of the Payroll before you can perform a restore. To perform a restore, go to ‘Admin > Archive and Restore’ choose ‘Restore’from the window that appears. You will see another warning message to make sure that everybody is logged out of the software. The QTAC program will close down in the background, but the ‘Archive and Restore’ window will remain open.


Select restore again from the window that appears. Now you will need to select the backup file that you wish to restore. The restore process will run and if any errors occur you will be notified by a message.


NOTE: The backup file that you are trying to restore will need to be located on the C: drive of the computer in order for the restore to work. Microsoft SQL cannot restore backup files from user areas or your desktop.


A little bit about us...


Qtac, a recognised payroll solutions provider in the UK, has been serving businesses for 30 years. Specializing in both payroll software and outsourced payroll services, Qtac caters to small businesses, large corporations, and payroll bureaux. Our software, recognised by HMRC, streamlines the payroll process, featuring RTI submissions, workplace pensions management, and a cloud-based portal for payslips and employee self-service. This software is supported by top-tier customer assistance, ensuring a smooth payroll experience.


Additionally, Qtac offers tailored ‘white-labelled’ outsourcing services. These services are particularly attractive to accountancy firms, as they save time, reduce stress, and mitigate payroll-related risks. By outsourcing to Qtac, companies can be confident in the knowledge that their payroll needs are being expertly managed.


Qtac's solutions are not just about functionality; they are about building long-lasting relationships with clients, offering them a combination of technology and expertise. Their commitment to adapting to client needs and providing reliable, efficient services has established Qtac as a trusted name in the payroll solutions sector in the UK. In essence, Qtac simplifies and enhances the payroll process for a diverse range of clients, ensuring compliance, efficiency, and customer satisfaction. 



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