Normal hours worked is a feature of ‘Real Time Information’ (RTI). HMRC want to know on average how often an employee works.

This can be set in ‘Employee Maintenance’ > ‘Pay Rate’ for individual employees. You can also use bulk amendments to set the number of normal hours worked for the whole payroll (or Divisions/Departments/Locations if you have these set up in your software).


If you would like to apply a bulk amendment to the whole payroll for normal hours worked then use the following menu: ‘Company’ > ‘Bulk Amendments’ > ‘Set Number of Normal Hours Worked’

After selecting the menu item you will be presented with a dialogue box with several options:

  • Select the most relevant ‘Normal Hours Worked’ option and then click ‘Update’.
  • A message will appear asking if you are sure you want to update – click ‘Yes’ to continue.
  • After clicking ‘Yes’ another message box will appear telling you how many records have been updated.

Once you have received the confirmation message the amendments have been made. You can check on individual employees by looking at the ‘Pay Rates‘ tab in ‘Employee Maintenance‘ again.


A little bit about us...


Qtac, a recognised payroll solutions provider in the UK, has been serving businesses for 30 years. Specializing in both payroll software and outsourced payroll services, Qtac caters to small businesses, large corporations, and payroll bureaux. Our software, recognised by HMRC, streamlines the payroll process, featuring RTI submissions, workplace pensions management, and a cloud-based portal for payslips and employee self-service. This software is supported by top-tier customer assistance, ensuring a smooth payroll experience.


Additionally, Qtac offers tailored ‘white-labelled’ outsourcing services. These services are particularly attractive to accountancy firms, as they save time, reduce stress, and mitigate payroll-related risks. By outsourcing to Qtac, companies can be confident in the knowledge that their payroll needs are being expertly managed.


Qtac's solutions are not just about functionality; they are about building long-lasting relationships with clients, offering them a combination of technology and expertise. Their commitment to adapting to client needs and providing reliable, efficient services has established Qtac as a trusted name in the payroll solutions sector in the UK. In essence, Qtac simplifies and enhances the payroll process for a diverse range of clients, ensuring compliance, efficiency, and customer satisfaction. 



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